Hospitality Passport

Skill up for a job in hospitality

The ‘Hospitality Passport' is aimed at those looking to start work soon in the hospitality industry, and is led by seasoned industry trainers.

What will I learn?

This 3-day express course allows you to gain all of the skills and certificates needed to work in the hospitality industry including:

• Responsible Service of Alcohol (RSA)
• Non-alcoholic and Mocktail methodology
• Espresso coffee basics
• Safe Food Handling
• Food and Beverage service
• Point of Sale/EFTPOS
• Quality Customer service

Course outcomes

You will gain essential skills to provide them with entry into the hospitality industry. They will be trained in food service and customer service skills, learn their way around a coffee machine, learn how to prepare food and coffee orders and complete an RSA.

Core Units

This course involves accredited units.  You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes.  A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment. 

Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms.  Detailed information about the types, conduct and dates of assessments will be provided in advance.  You will also be provided with information about the opportunity for reassessment and appeal.

Here's an outline of fees and costs associated with your course.

Booking your short course is easy and starts online. Once you've completed your online booking, you can choose from the following convenient payment options:

• Online: pay securely via our online payment portal.
• Over the phone: we will call you to take EFTPOS payment over the phone using your credit or debit card.
• In person: visit your nearest campus to pay by card.
• Authority to Invoice: if you nominate a third party (such as your employer) to cover your course cost, we will email you an Authority to Invoice form.

There are 5 simple steps when booking a short course with us. 

1. Book – Book online and complete our enrolment details at swtafe.edu.au 
2. Verify – You will be asked to verify your identity online as part of the booking process.
3. Pay – Pay online, in person, over the phone, or request an invoice for third-party payment.
4. Assessment – Some courses require a Language, Literacy and Numeracy (LLN) assessment. We’ll let you know if it’s needed.
5. Attend – Once confirmed, we’ll email all the course details and any pre-reading required.

If need any assistance with completing your booking, contact our team via the live chat below, call 1300 648 911 or visit your nearest campus.

Not sure which course is right for you? South West TAFE will help you find your way.

Our Careers Coaches at the Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you.

As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.